FAQs

  • Yes—all of our virtual assistants live and work in the Philippines. We hire, train, and support them directly to ensure consistency and quality.

  • Yes. You’ll be matched with one dedicated VA who learns your business and works with you consistently. We don’t bounce your tasks around.

  • Absolutely. After a quick intake, we’ll introduce you to your matched VA. You’ll have a chance to connect, ask questions, and make sure it’s the right fit before moving forward.

  • Not at this time. Our assistants are scheduled based on your plan, and we reserve their time accordingly to maintain quality and availability.

  • Just let us know. We offer add-on hours or can upgrade your plan if your needs are growing.

  • We bill monthly, in advance. There are no long-term contracts. You can cancel or adjust anytime with at least 7 days’ notice before your next billing cycle.

  • Nearly anything that doesn’t require a physical presence—admin work, content creation, social media, research, email management, light tech tasks, and even AI workflows. If you’re unsure, just ask.

  • Absolutely. Confidentiality is a top priority. All assistants sign NDAs, and we have systems in place to protect your data and business operations.

  • Yes. If you have a specific workflow or automation in mind, we can help you build a Custom GPT. Your assistant can also be trained to use it effectively.

  • Our VAs are based in the Philippines and typically work weekday shifts aligned with U.S. hours. We do our best to match your schedule and preferences.

  • Most plans cover Monday through Friday, but weekend availability can be arranged depending on your needs. Let us know during intake and we’ll explore options.

  • We bill monthly, in advance. There are no long-term contracts. You can cancel or adjust anytime with at least 7 days’ notice before your next billing cycle.